Air India Implements Simple Baggage Tracking Using Apple Technologies.
Have you ever worried about the stress of travelling and keeping track of your luggage? Well, now with the implementation of the new features introduced by Air India, tracking your luggage has never been easier!
Now, for the first time in Asia, Air India will be using Apple Air Tags in conjunction with their baggage tracking system. Meaning if you are an owner of an iPhone, Mac, or Ipad, you can track your luggage in real time using the Air India application.
Why Is This New Feature Important?
This new feature is important because Air India features tracks more than one hundred million bags on a yearly basis. As one can imagine, all of the bags are prone being delayed or in some rare situations, lost due to associating airports, flight connections, or other issues. This new and advanced technology will support passengers in have a better experience while relieving a big part of the travel stress.
Since the Tata group took over Air India, the airline has been focusing more and more on improving customer service. This new technology with baggage tracking will allow to mark yet another significant improvement in their operational approach.
How Does It Work
To be able to track a bag in real time using an advanced Apple device, passengers need to put their flight details in the Air India app or website. Along with the mentioned procedures that all passengers are encouraged to follow, they will also have the opportunity to scan their baggage tags and start tracking immediately. Then, using the Find My app on their Apple device, they can share their bag’s location link with Air India through the app or website. Air India’s airport team will use this information to find the bag quickly.
Once the bag is found and returned, the location-sharing link will automatically stop working.
Who Can Use This?
This feature is only available for people using Apple devices with the latest software. Unfortunately, Android users can’t use this tracking feature in the same way.
What Does This Mean for Customer Experience?
For customers, this is a game-changer! Losing a bag while travelling can ruin a trip. But now, with this smart technology, passengers have more control and peace of mind.
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Lost luggage solution? Air India uses Apple Air Tag for tracking
